AI automation for estate and letting agents
Portal enquiries that sit for four hours, viewings arranged around three diaries, referencing chased across four parties, and renewals agreed in March that nobody has mentioned since.
The enquiry that waits is usually a viewing somebody else booked.
The handover
What I would build for you
Portal enquiries answered and qualified before you ring
Every enquiry gets a real reply within minutes, with the detail about that specific property, and comes back to you with budget, chain position and timescale already asked for.
Viewings booked against the diary that is genuinely free
Applicants see real availability across your negotiators, book themselves in, get a reminder the day before, and rebook themselves after a no show instead of going quiet.
Referencing chased per document, per party
It tracks what each applicant, guarantor and employer still owes, chases only that, and gives you one view of what is outstanding instead of a thread to read back through.
Renewals handled at the right point in the tenancy
The rent review figures are gathered, the landlord is asked for a decision early enough to make one, and the tenant is approached in time to avoid a void.
The part your regulator cares about
Tenant and landlord data is handled under UK GDPR, kept in systems your agency controls, nothing goes out to either side until you have approved the wording, and anything the flow does not cover stops and comes to a person.
The audit is free and takes twenty minutes.
I will ask what takes up your week, tell you which parts are worth automating first, and what each one would take to build. Most businesses have more than they expect.