AI automation for dental practices
Recalls that slip by a month, a cancellation at eleven that leaves an empty chair at two, and treatment plans sitting unfollowed because whoever was going to ring is on reception.
None of it is clinical work, and all of it decides whether next week is full or quiet.
The handover
What I would build for you
Recalls that change their approach
The right patients are contacted on the right day, and anybody who does not respond gets a different message next time rather than the same one again. It stops the moment they book.
A free slot offered in the order most likely to fill it
When a cancellation comes in, the waiting list is ranked by treatment type, appointment length and who has already said they can come at short notice, then offered in that order until somebody takes it.
Treatment plans followed up over months, not days
Patients who left with a plan and no appointment get a sequence of follow ups at sensible intervals, each one different from the last, ending as soon as they book.
Out of hours enquiries sorted before reception opens
Everybody who writes in gets a reply and knows what happens next. The enquiries arrive sorted against rules the practice sets, with anything you have told it to treat as urgent flagged straight away.
The part your regulator cares about
Patient confidentiality is the whole of it. Patient data stays in the systems you already use, nothing reaches a patient until the practice has approved the wording, clinical judgement stays with your clinicians, and the setup is built to sit inside UK GDPR and what the GDC expects of you.
The audit is free and takes twenty minutes.
I will ask what takes up your week, tell you which parts are worth automating first, and what each one would take to build. Most businesses have more than they expect.